To obtain a better understanding of installing, converting, and using the E-Series wheelchair lift, we contacted our partners at CVM World in the UK. With their direct feedback, as vehicle adaptation experts, we can both appreciate and further improve the functionality of our mobility product.
“In general, the lift works really well. It is well designed, and I really like the durable casing. The E-Series has a strong, solid platform and is durable – especially compared to what we were used to before”, says Dave Loughlin, their Associate Production Manager (Technical & HR).
We had the opportunity to exchange thoughts with him on the E-Series. During our conversation, he highlighted the lift’s is consistent ease of use, from installation to maintenance. He continued to say:
“During operation the lift doesn’t rattle much. It’s quiet, even during driving, and very stable with weight on it. The lift seems really solid from our perspective.”
“Also, when it comes to service or maintenance, we’ve not had any issues or complaints at all. That’s quite good, compared to other lift suppliers, where we had issues more frequently.”
Regarding the documentation and information, according to Dave Loughlin, the clear instructions, assist in constructing straightforward installations in their workshops: “We have no complaints at all. We didn’t need official training. We could just install it based on prior knowledge.”
So far, Dave told us, they had not received any negative feedback from customers yet. He adds: “If there was a problem, we would definitely hear about it”.