Training for dealers

Training is a big part of the support we provide. An in-depth technical understanding of the products you sell is fundamental to be able to make quality installations and provide your customers with the services they need.


Send a request for free training

Or call us on +46 30 225 400

Technical Training
This is where we dive deep into the inner workings of our products. We look at how to install a product efficiently as well as what you can do and what you can’t do with a product. We show you how to gain precious space in tight installations and how to optimise programming for specific needs. We also teach you how to make troubleshooting quick and efficient. Our technical training can be tailored to suit both beginner and advanced vehicle adaptation technicians.

Sales Training
How do you best help your customers? We look at various needs and what solutions are available. We also discuss how to talk to customers and how to make additional sales. Sales training is directed at those who make the first contact with end users, physical therapists and other potential customers.

 

Why is training important?

Let's say you were going to have the brakes of your car serviced. You get to choose between a trained technician and an untrained technician. Which one would you choose? 

Let's say that the untrained technician wouldn't charge labour cost? Still not interested? The comparison might seem a bit harsh but in reality, is it? The two most common excuses for not participating in training we hear are: "We don't have time for training" "Training costs too much in lost hours and ­travel ­expenses". Both are in fact true. Even if the training we provide is free, it does cost both time and money to do training. You will lose billable hours, you will have to pay for travel and accommodation. But not investing in ­training will also cost you in the end. Here are 6 good reasons to invest in training.

Circle stating reasons for do training


1. Keep your staff happy

Investing in your staff will make them feel valued. Employees who feel ­valued by their employer show more pride in their work, make less mistakes and are also more loyal to their employer.

2. Improve your skills
With training you will be able to minimise errors, spend less time troubleshooting and all in all make even better installations.

3. Increase your efficiency
A trained installer will spend less time and effort on an installation. As a result they will be able to handle more clients over time than an untrained ­installer. In fact you might be able to charge less for installation and become a strong competitor on your local ­market. Training saves you time and it will also make you more money.

4. Make less mistakes
In the event that an untrained installer makes a ­mistake, the time and sometimes even the material used are lost. The work has to be redone or even worse, a poorly working or potentially dangerous installation has already been delivered to the client.

5. Less expenses
Every mistake made means extra cost in certain areas. New material might have to be used to fix the mistake. More time is spent fixing and rechecking the installation. Although it might be hard to track these costs, they wouldn't be there in a proper installation.

6. Keep your customers happy
Keeping your employees trained can help avoid many mistakes and inefficient labour. Being able to meet or even exceed the quality expectations of your ­customers will help you keep and grow your business. A worst case ­scenario would be losing business due to repeated mistakes that could have been avoided with training.


Conclusion

Investing in training means that your emplo­yees are learning new skills and techniques. It will improve your company's production, cut time, reduce production costs, reduce mistakes, build confidence in your employees and create a better working environment. An investment in training is an investment in your company.


Send a request for free training

Or call us on +46 30 225 400